Privacy Policy

PRIVACY POLICY

(Last updated: November 7, 2024)

This Privacy Policy (hereinafter also “Privacy Policy”) describes how we, as the data controller (hereinafter also “Company,” “we,” or “us”), collect, use, and disclose personal data, and the measures we take to protect the personal information provided by users and visitors of the website https://med-deo.com.ua (hereinafter also “User,” “you,” or “your”), including, but not limited to, when you obtain services we provide or may provide in the future through the Site.

By using the Site https://med-deo.com.ua or any related product or service, you signify your agreement to this Privacy Policy. Please review this Privacy Policy each time before accessing the Site or providing us with any information. If you do not agree to its terms, do not access the Site or any part of our services.

1. DEFINITIONS

In this Privacy Policy, the following terms have the meanings set forth below:

1.1. Site – the internet resource owned by the Company and hosted at https://med-deo.com.ua (including its subdomains and translated versions).
1.2. User – an individual or organization using the Site https://med-deo.com.ua.
1.3. Personal Data – any information relating to an identified or identifiable individual, including but not limited to:

• information you provide about yourself when using the Site;
• information you provide through the Site;
• data automatically transmitted to Site services when you use them via software installed on your device, including IP address, cookie data, browser or device information (or other software used to access the Site), hardware and software characteristics, date and time of access, requested page URLs, and similar technical data;
• any other information about you processed in accordance with this Privacy Policy.

1.4. Services – the list of services offered on the Site for sale.
1.5. IP Address – a unique network address assigned to a node in an IP-based computer network.
1.6. Processing of Personal Data – any operation or set of operations performed on personal data, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation, modification, retrieval, consultation, use, disclosure by transmission, dissemination, combination, restriction, erasure, or destruction.
1.7. Confidentiality of Personal Data – the obligation of any person with access to personal data not to disclose it without the subject’s consent or other lawful basis.
1.8. Controller – a natural or legal person, public authority, agency, or other body that alone or jointly determines the purposes and means of processing personal data.
1.9. Consent – any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which they signify agreement to the processing of personal data relating to them by statement or clear affirmative action.

Unless otherwise required by context, references to one gender include all genders; singular includes plural and vice versa; words following “including,” “in particular,” “for example,” or similar terms are illustrative and do not limit the preceding terms; section headings do not affect interpretation.

2. GENERAL PROVISIONS

2.1. This Privacy Policy applies to data collected on the Site and any other resources we use or own. The Site includes any web pages, interactive features, applications, widgets, blogs, social media plugins, and online or offline offerings referencing this Policy.
2.2. We respect the personal data of all individuals who access or use the Site and strive to protect confidentiality while ensuring a comfortable user experience.
2.3. This Policy explains what we do with the personal data collected when you use the Site.
2.4. We control the methods of data collection and define the purposes for which we use personal data. We are the data controller under applicable data protection laws.
2.5. By using the Site or otherwise providing consent, you agree to the collection, processing, storage, use, disclosure (including to third parties), arrangement, restriction, erasure, or destruction of your personal data in accordance with this Policy.
2.6. For more information or to submit a request regarding your personal data, you may contact us by email at [email protected].
2.7. You may also contact us by mail at: 9B, Yevhena Chykalenka St., Building B, Kyiv 01001, Ukraine.

3. DATA WE COLLECT ABOUT YOU

3.1. Depending on how you use the Site, we may collect, process, store, and transfer various categories of personal data about you, including:

Data you provide. You voluntarily provide personal data when using the Site or interacting with us in any other manner. This information may include:

• name or organization name;
• email address;
• postal address;
• IP address;
• phone number;
• any other information you provide to use the Site.

By providing this information, you consent to our collection, use, transfer, storage, and disclosure in accordance with this Policy.

• Technical data: such as IP address used to connect your device to the Internet, login information (if any), browser type and version, location data (city level), time zone settings, browser plugin types and versions, operating system, visit information including full URL clickstream through and from our Site (date and time), page response times, download errors, duration of visits to pages, page interaction information (scrolling, clicks, mouse-overs), methods used to navigate away from a page, and other technical data collected via cookies, pixel tags, and similar technologies that uniquely identify your browser.
• Usage data: such as pages viewed or searched and how you interact with our Site.
• Marketing data: such as your preferences for receiving marketing from us and third parties.
• Communications data: messages in chat support, emails, registration forms, and other communications between you and us.
• Anonymous data: we may aggregate personal data into anonymized form that does not identify you and use or disclose it at our discretion to analyze usage patterns and improve the Site.

3.2. We also collect and use aggregated non-personal data (e.g., statistical or demographic data) which alone do not identify you. However, if combined with personal data, they are treated as personal data under this Policy.
3.3. We do not collect any special categories of personal data (e.g., racial or ethnic origin, religious beliefs, health or biometric data).

4. DATA COLLECTION METHODS

4.1. We use various methods to collect data about you, including:

• Direct interactions: you provide data when you visit or use the Site, give feedback, contact us, or use our Services;
• Automated technologies: we collect technical data via cookies, server logs, and similar technologies when you interact with the Site, and may receive technical data if you visit other websites using our cookies;
• Public sources: we may obtain publicly available information about you from government bodies or other public domains.

4.2. We collect only personal data that you knowingly and voluntarily provide for the purposes of using the Site, which constitutes your consent under applicable law to process such data for the purposes set out in this Policy.

5. PURPOSES OF PROCESSING PERSONAL DATA

5.1. We process your personal data to fulfill legal obligations and pursue our legitimate interests, including:

• administration, maintenance, protection, and improvement of the Site (e.g., debugging, data analysis, testing, system maintenance, support, reporting, and data hosting);
• backup and archiving;
• disclosure to service providers, agents, subcontractors, affiliates, and franchisees for business operations;
• compliance with contractual and legal obligations;
• ensuring security and protecting the rights of Users, third parties, and the Company;
• responding to government or law enforcement requests;
• providing information to our advisors (lawyers, accountants) for compliance and security;
• litigation and dispute resolution;
• marketing: we may use usage data to suggest relevant offers; you may opt out at any time;
• any other purpose you consent to.

6. DISCLOSURE OF PERSONAL DATA

6.1. We maintain confidentiality of personal data except when you make it publicly available.
6.2. We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as described in this Policy.
6.3. We may disclose personal data when required by law, to prevent fraud or security incidents, enforce terms of use, protect rights and safety, or with your consent. In the event of corporate changes (merger, sale, bankruptcy), personal data may transfer to successors or affiliates.
6.4. The Site may contain links to third-party websites with their own privacy policies; we are not responsible for their practices.

7. DATA SECURITY

7.1. We implement organizational and technical measures (e.g., staff training, pseudonymization, encryption) to protect personal data from unauthorized access, alteration, disclosure, or destruction. Only authorized personnel, agents, and contractors with confidentiality obligations may access personal data on a need-to-know basis.
7.2. Data transmission between you and us occurs over SSL-secured channels; payment transactions are encrypted.
7.3. While we strive to safeguard data, we cannot guarantee absolute security.
7.4. Depending on risk, we apply appropriate security measures:

• organizational (e.g., staff training, policy development);
• technical (e.g., physical protection, pseudonymization, encryption);
• ensuring availability and integrity (e.g., backup procedures).

7.5. We have procedures to detect and address data breaches and will notify you and relevant authorities when required by law.

8. DATA RETENTION

8.1. We retain personal data only as long as necessary for the purposes collected or as required by law, even after our relationship ends, for legitimate business interests, audits, tax compliance, dispute resolution, and contract enforcement.
8.2. Retention periods consider data volume, sensitivity, risks, processing purposes, alternative means to achieve objectives, and legal requirements.
8.3. When no longer needed, data are securely deleted, destroyed, or anonymized.

9. CHANGES

9.1. We may amend this Privacy Policy unilaterally at any time without prior notice. We will post the updated Policy on the Site and update the “Last updated” date. We may also notify you by email at our discretion. Continued use of the Site constitutes acceptance of changes. If you do not agree to the changes, you should immediately cease using the Site.
9.2. The updated Policy takes effect upon posting unless otherwise specified.

10. CONTACT INFORMATION

Mailing address: 78A Irpinska St., Kyiv 01034, Ukraine
Phone: (044) 394-90-94